480 Queen Street Refurbishment Works

480 Queen Street is a 32-level premium commercial office tower in Brisbane’s CBD. Dexus undertook a series of refurbishment and tenant enhancement projects to improve the building’s amenity, support changing workplace expectations and strengthen its appeal to existing and prospective tenants.

The project renewed key shared spaces and facilities across the building, including the Adelaide Street lobby, tenant work areas, wellness facilities and end-of-trip amenities. It also included extensive refurbishment works for a major tenant across Levels 10 to 17, together with security, plant and base building services upgrades.

RCP provided project management, specialist programming and superintendent services for four separable portions of work delivered between July 2022 and November 2024.

The Adelaide Street entrance was refurbished to create an improved arrival experience, with a dedicated concierge, upgraded tenant access and security, digital artwork and new collaborative work areas. A barista bar, Rafaelo Espresso, replaced the former full-service café, allowing more of the lobby to be used for informal meetings, work and social interaction.

Underutilised space on Level 2 was transformed into Aura, a multi-function wellness centre available to all building tenants. The centre provided spaces for activities including yoga, boxing, massage and relaxation, extending the workplace experience beyond the office floor.

The end-of-trip facilities were also upgraded with gender-neutral amenities, towel and garment-steaming services, secure bicycle and scooter storage, additional lockers and a post-exercise cool room. These improvements were supported by upgrades to base building plant and services.

Major tenant works.

Refurbishment works across Levels 10 to 17 provided improved facilities for a major tenant. The works included tenancy upgrades, dedicated end-of-trip facilities, enhanced lobby security and tenant-only access gates to a designated bank of lifts.

RCP managed the coordinated delivery of the four work packages within an operational commercial building. RCP’s role included project management, specialist programming and superintendent services across the lobby, wellness centre, tenant, end-of-trip and base building works.

The programme brought together multiple packages with different operational, access, security and services requirements. RCP coordinated the interfaces between the works and maintained an integrated view of the overall programme, supporting the delivery of the upgrades while the building remained occupied.

This approach allowed the refurbishment works to progress in stages, with access, building services and tenant requirements considered throughout delivery.

The completed works repositioned 480 Queen Street with upgraded shared spaces, improved building services and a broader range of tenant amenities. The renewed Adelaide Street lobby provided a more flexible arrival and working environment, while Aura introduced a dedicated wellness offering for all building tenants.